No Hassle Return Policy

We make every effort to keep our return process simple. We will credit you for returns accompanied by your email receipt or shipping slip receipt made within 60 days of the purchase for the price paid in the original form of payment.

Merchandise without an email receipt or shipping slip receipt may not be returned. Please do not remove merchandise tags until you are completely satisfied with your purchase. 

Returning a Gift

If you have received a gift from Biker Gift Shop that you would like to return, you will receive a store credit for the amount paid by the purchaser. To return a gift item, see details listed below under “Returning by Mail.” Please see section labeled “Return Shipping Costs” for further information.

Personalized Items

Items will be personalized AS ENTERED BY THE PURCHASER at the time of the order. If information is entered incorrectly by the purchaser, items are not eligible for return. Only personalization errors on the part of the manufacturer qualify an item to be returned for credit.

Returning by Mail

HOW TO RETURN BY MAIL Call 248-556-2366 or email info@bikergiftshop.com to inform Biker Gift Shop of the requested return. We will mail or email a shipping label to you for the returned merchandise according to your request.

On your email receipt or shipping slip receipt, clearly indicate the items to be returned. Also include your email address and preferred contact number.

Carefully pack your item(s), including the tags, in the original condition, and include your email or shipping slip receipt.

Apply the shipping label provided to you by Biker Gift Shop and ship the package(s).

RETURN SHIPPING COSTS*

Cost of return shipping will be paid for by Biker Gift Shop under the following circumstances:

• Item is incorrectly personalized due to error of the manufacturer (please see “Personalized Items” section for more information);

• Item is damaged; and/or

• Item received is not item ordered (incorrect item).

Cost of return shipping will be paid for by the purchaser under the following circumstances:

• Purchaser ordered incorrect size or color;

• Item is incorrectly personalized due to error of the purchaser (please see “Personalized Items” section for more information); and/or

• Purchaser changes preference regarding the item (purchaser no longer wishes to purchase the item, etc.).

*If item is a gift being returned by the purchaser OR the recipient, the return shipping cost policies listed above still apply.

ISSUING CREDIT FOR RETURNED MERCHANDISE

Upon arrival of the returned item(s) to Biker Gift Shop offices, credit will be applied WITHIN 7 DAYS to the credit card originally used to purchase the merchandise and an email notification will be sent to the address indicated on the email receipt/shipping slip receipt included in the returned package. Depending on your credit card cycle, please allow 1-2 cycles for the credit to appear.

If the item(s) being returned is a gift item(s) being returned by the gift recipient, a store credit will be issued to the recipient and an email notification will be sent to the email address indicated on the email receipt or shipping slip receipt included in the returned package.

For questions regarding this return policy, please contact info@bikergiftshop.com 248-556-2366